3 Common Point of Sale System (POS) Mistakes to Avoid

Latest cloud POS systems make it easier for businesses to sell off their goods and services. Whether you own a salon, a restaurant, a retail store, or any kind of small business, having a point of sale system like the Digitech Payments system can assist you in getting more sales, manage your business, as well as leverage e-commerce features, including online ordering and many more. But, POS problems can happen if you make the following mistakes:

  • Fail to understand the kind of POS you will be needing.
  • Install your POS system the wrong way.
  • Not training your employees on how to make use of the POS system.

Luckily, some POS mistakes could be avoided if you take some time to implement and choose your POS system the right way. Below are some common Point of sale mistakes your business should avoid making:

#1: Wrong Point of Sale System Installation

Having your POS system installed might look like a piece of cake, particularly if you select a simple iPad-based system. But, in some cases, it is better to have the POS system installed professionally, normally by your POS provider or your hardware vendor. Problems with “little” things such as software settings and networking cables can cause big havoc whenever you want to start trying to go about your business using the POS. Though most systems might have this tendency compared to others, customers usually report more glitches whenever the system is not installed by a professional.

#2: Selecting the Wrong POS

Most times, organizations do not take enough quality time to choose the best POS system, not knowing that choosing the wrong POS can pose huge subsequent problems. The Point of sale hardware itself (credit card swipe, cash register, etc.) can develop big problems, compared to mistakes made by the technical help providers and merchant services you will be relying on to actually make use of the POS system. So it’s always advisable you get your POS from a reliable source.

  1. Lack of A Backup Plan

Even though you played your part in selecting a quality POS, it is advisable to also have a good backup plan for taking payments in a situation when your POS system fails. This is relevant if you select any web-based POS system that can not process payments made by customers without using a WiFi signal. Even if several cloud-based POS’s are capable of operating on an “offline mode” credit card transactions can still queue up whenever the internet is down. It is good you have a good backup “hotspot” connection which you can use if the main connection gets bad.